Making an Appointment

Do I need a referral?

While a referral is preferred—especially for skin cancer or medical concerns—it is not required. You are welcome to book directly. A referral is helpful as it enables clear communication with your referrer and provides important background regarding your medical history, medications, and allergies.

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How do I access urgent appointments?

At Scars & Lasers, we recognize that some skin concerns – particularly suspected skin cancers, require prompt assessment. For urgent matters, please contact the clinic directly on 09 524 5011. Our team will make every effort to arrange a timely appointment.

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Consultation Fees

Fees range from $415–$460, depending on the complexity and time required. Additional charges apply for procedures such as liquid nitrogen treatment or skin biopsies.

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Medical Insurance

Many policies will cover your dermatology consultation. We recommend confirming with your insurer prior to booking—especially if you have an excess. We are Affiliated Providers for Southern Cross Health Society. Please advise reception of your insurer when booking.

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Opening Hours

We are open Monday to Friday, 7:30am – 5:00pm. Appointment availability varies by specialist.

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Cancellation Policy

We offer SMS reminders prior to your appointment. If you need to cancel, we require a minimum of 24 hours’ notice.

• Late cancellations (within 24 hours) or non-attendance will incur a $150 cancellation fee.
• If this fee is unpaid, you will not be eligible to book further consultations until settled.

Thank you for your understanding and support of this policy, which allows us to offer timely appointments to other patients.

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